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Self Car :

24-7 self-service for the automotive market

24/7 Kiosk terminal

The Kiosk terminal is designed for all types of dealerships, automotive service and repair centers, or vehicle rental agencies. It can be easily positioned outside according to the configuration of the place.

Your profil :

How it works :

  • Clients book appointments online or by phone
  • We send to clients a sms the day before, inviting them to use the 24/7 service
  • The dealer may assign to the client a replacement car or rental vehicle
  • After the vehicle  maintenance, clients may receive their invoice and pay online, and then receive their key recovery code by sms
  • They may then go back to the kiosk to return their rental or replacement car and pick up their vehicle.

Your service advisors :

  • Can follow up the customer’s journey in real time
  • Know the status of the customer’s keys
  • Continue to use their own scheduling solution (Portal, DMS…)
  • Continue to manage communication with their clients

Dealership and Auto center :

  • May also manage the vehicle condition by client’s own vehicle check
  • May integrate online signature of any pdf document
  • Benefit from a dashboard of client’s activities

Benefits :

  • Extended opening hours of dealership workshop
  • Increase customer loyalty and satisfaction
  • Growth in Service revenues
  • Optimize Customer Service Advisors’ time
  • Improvement of brand image

How it works:

  • Clients choose their vehicle and book appointments online or by phone
  • Clients Validate your terms and conditions
  • They Fill in the documents to be signed for car rental
  • They receive a payment link to pay the deposit for the rental car
  • They Receive a sms message asking for vehicle check before picking it up from the kiosk
  • When back, client specifies the kms done, and make a vehicle check by taking pictures
  • Clients then receive a new code to drop back the keys in the kiosk

Benefits :

  • Extended customer opening time for after sales
  • No more queuing when bringing their vehicle
  • Improved customer satisfaction
  • Increased customer base
  • Greater flexibility for your teams

Do you have a question ?

To find out more, call us now for a presentation of our range.

Contact us !

Une question ?

Vous souhaitez en savoir plus, appelez-nous dès maintenant pour une présentation de notre gamme


Self car Range

Our range comprises four terminal models to suit every situation

Kiosk terminals

Find out more

Fast Track terminal

Find out more

They trust us


Volvo Thionville

Our references in France, DOM-TOM and Switzerland


  • + 33 1 80 88 43 90

  • contact@mediatouch.fr

  • Mediatouch
    22-24 Rue Lavoisier
    Bâtiment B
    92000 Nanterre


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